Appointment of a training service provider to facilitate customer centricity training to SABS employees

The South African Bureau of Standards is looking for a training service provider to facilitate customer centricity training for its employees. Beyond that subject line, the material carries almost nothing a bidder could work from: no outline of what the sessions should cover, no indication of how many employees would attend or at what level, no location, no schedule and no duration for the engagement. No budget, fee ceiling or pricing instruction is given.